LIT Creations: website design, web design, ecommerce, affordable website, domain registration

Fees Payable
LIT Creations operate on a payment upfront business model. A client requesting services will be quoted the costs and will be advised what portion (or in some cases the full amount) is payable upfront. Only upon receipt of payment, will a project be opened for the client for the services requested.

Server Type
All sites will be hosted on a Windows 2003 server with ASP enabled, as a default server. If the client explicitly request it, the hosting can be moved to a Linux server.

Scripting Support
We offer scripting support for all scripts which we have written. We do not offer support for any scripts not written by LIT Creations, even if these scripts reside on our hosting platform. A client may request support on a particular script and will be quoted a fee for the support requested.

Logo Designs
LIT Creations create logo designs at a very affordable rate. Therefore, when requested to design a logo, we will design 3 logos. The client needs to select one of these logos. If none of the logos is selected, the client may choose between the following options:

Client may opt to get one of the logos sent to them in high resolution format and may from there approach another design company
Client may opt to pay another logo design fee to LIT Creations and we will again design 3 different logos, from which the client will again be urged to select one logo.

Let it be noted that LIT Creations do not make changes to the logos presented. If none of the logos are selected by the client, a refund is not provided.

Business Card Designs
If contracted to do so, LIT Creations will design a business card for a client, using specifications provided by the client. One set of changes (see definition of "set of changes" in point below) can be requested to the initial design created. Thereafter, the changes to the card design will be charged at our hourly fee.

Website Designs
The LIT Creations designers will create a design for a client when contracted to do so and will load this design to a test URL. The client will then be urged to review the design. The client is permitted to make two sets of changes to the design. A "set of changes" is defined as a single email sent to LIT Creations, requested certain copy and image changes to the design. A "set of changes" is NOT defined as a complete change to the template created. The template of a website is the basic layout created, as well as animation and template imagery used. After two sets of changes have been made to the design and the client would like further changes made, these changes will be charged for at our hourly rate.

Website Designs - Sites Not Hosted with LIT Creations
If a client contracts LIT Creations to design a site which is not to be hosted on our servers, it should be noted that our designs are written in ASP script, with the occasional use of Javascript. The scripts are written to be supported on our servers, which run Windows 2003 with IIS, and ASP and other scripting enabled. The client should ensure that their servers support the same platform if contracting LIT Creations to design their website. We do not offer support for client servers, or scripting on servers which are not hosted with us.

Search Engines
LIT Creations do not offer any guarantees in terms of search engine acceptance, nor ranking on any particular search engine. We believe our code is optimised for search engines, with the inclusion of META tags. We will do a single bulk search engine submission when a site goes live. Software used for the bulk search engine submission is Dynamic Submission.

Domain Registrations and Transfers
A domain registered through LIT Creations will always be registered in the name of the client / client's company. A domain may be transferred to another hosting provider at any stage. The client needs to fax us a signed letter indicating their intent to transfer the domain name, before any transfer will be accepted for a domain name.

Hosting Transfers
A client may choose to transfer their hosting from LIT Creations to another service provider. A client may request the website and images files from LIT Creations. These files will be zipped and emailed to the client upon request. The PDF and FLA and any other design files remain the property of LIT Creations and will not get sent to the client. The first year's hosting monies are not refundable. Thereafter, the client may request a refund of hosting money which was paid upfront for the year. Should LIT Creations terminate the hosting contract for any reason (please see section titled "Cancellation of services" below), a refund will be issued to the client for hosting monies paid upfront, whether the client is in the first year of hosting or not.

Hosting Renewal Notification
LIT Creations will send the client notification to renew their hosting service approximately 30 days before expiry and again approximately 14 days before expiry and again approximately 5 days before expiry. The renewal notices will be sent to the email address(es) specified by the client when originally signing up with LIT Creations. It is the client's responsibility to notify LIT Creations of any changes in contact information. Should no payment be received before the expiry date specified in the email sent to the client, the hosting service will be deleted from our servers on the date of expiry (or for certain types of services, 2 days prior to the expiry date). LIT Creations are not responsible or liable for any loss of data or information due to a service deletion.

Server Use
LIT Creations reserves the right to refuse service and/or access to its servers and/or services to anyone. LIT Creations does not allow any of the following content to be stored on its servers:
Adult material - includes all pornography, erotic images, or otherwise lewd or obscene content.

Excessive download content or non-linked content.
Refusal of service based on content matching either of these two criteria is entirely at the discretion of LIT Creations.
LIT Creations reserves the right to move your data to a different server with no previous notice.

Unlimited Use Policy
High bandwidth usage: LIT Creations offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, LIT Creations may find a customer to be using server resources to such an extent that he or she may jeopardize service performance and resources for other customers. In such instances, at at LIT Creations' discretion, LIT Creations reserves the right to impose the High Resource User Policy for the consideration of all customers.

High Resource User Policy
Resources are defined as bandwidth, processor utilization or disk space.

LIT Creations may implement the following policy to its sole discretion:

When the resources utilised by a customer in using a service are abnormally high, LIT Creations reserves the right to suspend that service immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our services. Customers may be offered an option whereby LIT Creations continues supplying the service under a reduced usage criteria specified by LIT Creations. Failure to comply with such measures may result in your service being terminated.

Uploads via scripting languages
We limit uploads made via scripting languages - including PHP, ASP and ASP.NET. Uploads made using PHP are limited to 20MB per file.

Email Addresses
All email accounts set up for a client on our servers will be Basic (Standard) Mailboxes. A Basic Mailbox is allocated 20MB of space on the server. Basic Mailboxes do not come with anti-virus or anti-spam checking software on the server. All mentions made to emails on this website are indicative of Basic Mailboxes, unless explicitly otherwise mentioned.

Cancellation of services
LIT Creations reserves the right to cancel a client's hosting services at any stage, giving a refund of certain monies paid upfront (excluding purchases of any items for which a refund cannot be provided, such as a domain name registration) and giving the client 30 days to find another suitable hosting company for their site. After the 30 day notice period, the client's website and email services will be discontinued.

Resellers of our services
Design companies and individuals may resell our services and we will contact only the reseller for hosting renewal and/or other notifications. However, if we are unable to contact the reseller for one of their client's hosting renewals, we will be forced to contact the client directly to give them the option of renewing their hosting directly with us. It is therefore up to the reseller to keep us informed of address / contact information changes. Should a reseller's client contact us directly at any time and possibly request our pricing, we will treat this client like any other and divulge our pricing and service information directly to the client. The client may then choose to deal directly with LIT Creations instead of their reseller. LIT Creations are in no way responsible for any possible financial losses incurred by a reseller should a client contact us directly.

Terms & Conditions
The Terms & Conditions listed in this page may be changed at any given time and without prior notice to clients. It is the client's responsibility to check this page on a regular basis for updates.